Frequently asked questions

 

What is the history of Rancho California RV Resort?

 

Briefly ... Once Upon a Time ... the resort began as a Thousand Trails Resort with three holes of golf.  It was purchased by Outdoor Resorts of America (ORA) approximately 15 years ago, and the golf course was enlarged to 14 holes, with the sites expanded to 593.  ORA ultimately bowed out of the picture, and the homeowners association (HOA) has taken over ownership and management of Rancho California RV Resort.

 

 

Regarding the golf course ... When do you anticipate having a full 18 holes?

 

Soon, we hope.  No time-table in place.  But it’s easily played as an 18-hole course.  SCGA sanctioned.

 

 

If I’m playing golf, and my ball hits one of the coaches, am I responsible for any damage?

 

Yes, you are.  Aim well.

 

 

Are golf carts available for rent?
 

Yes.  Your rental agent can put you in contact with sources handling golf cart rentals.

 

 

Is there a restaurant or store on the property?

YES!  The 15th Hole Bar & Grill is located on site.  Hours vary, please call for hours.  (951) 344-4394.  They also have their own Facebook page 15th Hole Bar and Grill.  There is a small grocery store (Market Place @ The Ranch that is owned on operated  by the HOA that carries a great variety of fresh produce, milk, quick grab and go items as well as many RV supplies as well.    Plus, Temecula is only 15 miles away, with every convenience you could possibly want.

 

 

Do you get mail delivery at Rancho California?

 

No, we do not.  There is a post office across the street, adjacent to the store, for General Delivery and mailing purposes.  UPS and Fed Ex both deliver to your site.

 

How do I submit a request to the Maintenance Department?


Call 951-591-6155 or email:  This email address is being protected from spambots. You need JavaScript enabled to view it. .">maintenance@ranchorvr.com .  You may also fill out a work request

 

 

Are there any restrictions concerning pets?

 

You are allowed a maximum of two pets.No size or breed restrictions at this time.  If outside, they must be on a leash, no exceptions.  And -- do we have to say this (?) -- PLEASE pick up after your pet, and be respectful of other people’s sites when you take them out for a walk. We have a very spacious dog park, which becomes, at times, the social center of the resort.

 

 

What utilities are available?

 

50-100 amp electric, sewer and water.  Also, curbside trash pickup daily.  Wireless connection in the small clubhouse.  Cable TV and DSL available at the site for a fee.

 

 

What is the minimum length of stay at Rancho California?

 

You may stay one night, or as long as you’d like.  Shucks, you’ll probably ending up buying a site, anyway.  Most renters do!

 

 

What type of RVs are allowed at Rancho California?

 

Your rig must be no more than 10 years old, at least 30 feet in length, but no longer than 45', and either a Class A motor coach, fifth-wheel trailer or Super C (ask about requirements re: Super Cs).  No Class B or C, toy-haulers, or camper-trailers.  No park models.

 

 

What should we do in the event of an emergency?

 

Call 911 ... Know your location:  Rancho California RV Resort, 45525 Hwy 79 South, Lot ___, Aguanga, CA 92536

Call Security (951) 491-5699
Security will respond and also alert the Rancho California First Response Team.

BE PREPARED!  It takes approximately 7 to 12 minutes for the medical response units to arrive once you call 911. If we are dealing with a heart attack or life threatening situation, seconds count.  Whether owner, guest of owner or a renter, we recommend having emergency contact numbers on your phone under ICE (stands for In Case of Emergency).  Also keep a list of medical conditions, current prescriptions and contact numbers in an easy to find and clearly labeled place in your rig.

 

 

What is the timing for trash pickup?

 

Your trash should be curbside before 11 a.m. for the daily pick-up.  Do NOT leave trash out overnight, as it draws raccoons and other critters, and you might have a huge mess in the morning for YOU to pick up!

 

 

Are there rattlesnakes at The Ranch?

 

Yes.  If you see one, contact Security, 951-491-5699, or Animal Control at 951-358-7387.

 

What is the process for guests -- either visiting for the day, or coming to stay on my site?

 

In both instances, you notify Security.  If guests are just coming for the day, call Security and let them know (951-491-5699).  Your guests will need to show valid driver's license & insurance coverage for their vehicle to bring it into the park.  If guests are staying on your site IN YOUR ABSENCE, you must complete a Guest Authorization form and submit to the HOA office prior to guest's arrival.

 

 

How do I get an owner's tag for my golf bag and stickers for my vehicles and golf cart?

 

They’re available in the HOA office.

 

 

How many pets are permitted?

 

Two pets maximum per site.  They must be on a leash at all times when outside your rig.  Please pick up after them, and respect your neighbors sites when you walk your dog. 

 

 

What is a homeowner's association?

 

It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&R's, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online within the Resource Center page of this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.

 

 

What are the CC&R'S?

 

The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&R's were recorded by the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association. The governing legal documents for the association may be viewed online within the Owner's Section page of this site.

 

 

What are the Bylaws?

 

The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. The Bylaws for the association may be viewed online within the Owner's Section page of this site.

 

 

What is the Board of Directors?

 

The Homeowner's Association again is a corporation and therefore a governing body that is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association governing documents found within the Owner's Section page of this site.

 

 

Are there any other rules?

 

Most associations have developed Rules and Regulations as provided for in the CC&R's and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets and pool use hours, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. For more information about this topic visit the Owner's Section page of this site.

 

 

If I am having a problem with a neighbor for a violation of the Policies and Guidelines, what can I do?

 

If residents cannot resolve a situation between themselves, then turn to your Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may complete a Covenant Violation form online. The Violation form may be found within the HOMEOWNERS ASSOCIATION section on this site, using the link for FORMS. If the situation is deemed in violation of the Policies and Guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.

 

 

Are Board Meetings open to all owners? If so, where and when are they held?

 

Yes. Notice of the time and place of any regular board meeting will be announced via e-mail, or posted online on the Calendar page.

 

 

What is my assessment?

 

The assessment is the periodic amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. Your assessments are due on the first of the month.

 

 

How is the amount of my assessment determined?

 

The Resort’s yearly budget is based upon specific guidelines for utilities, landscaping, administration, etc.  The reserve fund is monies set aside for future expenses, due to the life expectancy of certain items: lighting, street resurfacing, golf course expenditures, amenities expenditures, etc. The amount budgeted for the reserve fund and the yearly operating budget is then divided by the number of units built. Subsequent budgets and assessments are adjusted periodically to meet anticipated expenses.

 

 

Will my assessment go up?

 

There is no concrete answer to this. Typically the Civil Code provides for annual increases, but not to exceed 20 percent per year without the vote of the membership. The Board of Directors may approve an increased budget, increasing your assessment up to this percentage in order to cover increased costs of operating and maintaining the common area and sufficient reserve funds.

 

What happens if I don't pay my assessment?

 

 

The maintenance expenses incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a 10% late charge as assessments are due on the first of the month. In addition, the CC&R's allows the Association to charge late charges and interest and to proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments.