Frequently asked questions

 

What is the history of Rancho California RV Resort?

 

Briefly ... Once Upon a Time ... the resort began as a Thousand Trails Resort with three holes of golf.  It was purchased by Outdoor Resorts of America (ORA) approximately 25 years ago, and the golf course was enlarged to 14 holes, with the sites expanded to 592.  ORA ultimately turned over the project to the Rancho California RV Resort Owners Association (HOA) and its members.  The HOA currently own the project's common areas and manages the Resort for it's members.

 

 

Regarding the golf course ... When do you anticipate having a full 18 holes?

 

The developer initially planned to expand the golf course to 18 holes.  Unfortunately, the developer went bankrupt and the land where the final holes and additional lots were to be built was sold in bankruptcy.  The HOA was unable to purchase the property that would have added another four holes.  However, we do have an SCGA sanctioned course that doe allow for 18 holes of play (see the Golf Club for details).

 

 

If I’m playing golf, and my ball hits one of the coaches, am I responsible for any damage?

 

Yes, you are.  Aim well.

 

 

Are golf carts available for rent?
 

The HOA does not rent golf carts, however, your rental agent may be able to put you in contact with sources handling golf cart rentals.

 

 

Is there a restaurant or store on the property?

YES!  The 15th Hole Bar & Grill is located on site.  Hours vary, please call for hours.  (951) 344-4394.  There is a small grocery store (Market Place @ The Ranch) that is owned on operated  by the HOA that carries a great variety of fresh produce, milk, wine and beer, quick grab and go items as well as many RV supplies as well.    Plus, Temecula is only 15 miles away, with every convenience you could possibly want.

 

 

Do you get mail delivery at Rancho California?

 

No, we do not.  There is a post office across the street, for General Delivery and mailing purposes.  UPS and Fed Ex both deliver to your site.

 

How do I submit a request to the Maintenance Department?


Call 951-591-6155 or email:  Maintenance@RanchoRVR.com.  This email address is being protected from spambots. You need JavaScript enabled to view it. You may also fill out a work request

 

 

Are there any restrictions concerning pets?

 

You are allowed a maximum of two pets. No size or breed restrictions at this time.  If outside, they must be on a leash, no exceptions.  And -- do we have to say this (?) -- PLEASE pick up after your pet, and be respectful of other people’s sites when you take them out for a walk. We have a very spacious dog park, which becomes, at times, the social center of the resort.

 

 

What utilities are available?

 

50-100 amp electric, sewer and water.  Also, curbside trash pickup daily.  Wireless connection in the clubhouses.  Internet is available through a third party vendor.

What is the minimum length of stay at Rancho California?

 

You may stay one night, or stay with us even longer.  We are considered an Extended Stay Resort and as such, each lot is mandated to be vacant 90 days in any given calendar year.  The RV can remain, but the lot cannot be use for those 90 days.  

 

 

What type of RVs are allowed at Rancho California?

 

Your rig must be no more than 10 years old (Exceptions can be made with inspection), at least 30 feet in length, but no longer than 45', and either a Class A motor coach, fifth-wheel trailer or Super C (ask about requirements re: Super Cs).  No Class B or C, toy-haulers or any openings in the back of the rig that are more than three feet in width, or camper-trailers.  No park models.  If you have an RV that otherwise meets the restrictions as to type and length, we can make exceptions to the10 year rule.  There is an inspection process and a Board sanctioned committee to the RV Review Committee can perform and inspection.  Please contact the HOA office for details (FrontDesk@RanchoRVR.com) regarding the process, fee and to set up an appointment.

 

 

What should we do in the event of an emergency?

 

Call 911 ... Know your location:  Rancho California RV Resort, 45525 Hwy 79 South, Lot ___, Aguanga, CA 92536

Call Security (951) 491-5699
Security will respond and also alert the Rancho California First Response Team.

BE PREPARED!  It takes approximately 7 to 12 minutes for the medical response units to arrive once you call 911. If we are dealing with a heart attack or life threatening situation, seconds count.  Whether owner, guest of owner or a renter, we recommend having emergency contact numbers on your phone under ICE (stands for In Case of Emergency).  Also keep a list of medical conditions, current prescriptions and contact numbers in an easy to find and clearly labeled place in your rig.  Utilizing the "Vial of Life" program which can be found on the internet is recommended for all.

 

 

What is the timing for trash pickup?

 

Your trash should be curbside between 7:00 a.m. and 11 a.m. for the daily pick-up.  Do NOT leave trash out overnight, as it draws raccoons and other critters, and you might have a huge mess in the morning for YOU to pick up!

 

 

Are there rattlesnakes at The Ranch?

 

Yes.  If you see one, contact Security, 951-491-5699, or Animal Control at 951-358-7387.

 

What is the process for guests -- either visiting for the day, or coming to stay on my site?

 

In both instances, you must notify Security.  If guests are just coming for the day, call Security and let them know (951-491-5699).  Your guests will need to show valid driver's license & insurance coverage for their vehicle to bring it into the park.  If guests are staying on your site IN YOUR ABSENCE, you must complete a Guest Authorization form and submit to the HOA office prior to guest's arrival.  There are processing fees for overnight guests and a nightly fee for renters/guests of more than three people in an RV.

 

 

How do I get an owner's tag for my golf bag and stickers for my vehicles and golf cart?

 

They’re available in the HOA office.

 

 

How many pets are permitted?

 

Two pets maximum per site.  They must be on a leash at all times when outside your rig.  Please pick up after them, and respect your neighbors sites when you walk your dog. 

 

 

What is a homeowner's association?

 

It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&R's, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online within the Resource Center Owner's Only section of this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.

 

 

What are the CC&R'S?

 

The Covenants, Conditions, and Restrictions (CC&R's) is the recorded governing document that establishes the rules, restrictions, certain rights, and related provisions for the community and its members. The CC&R's were recorded with the County of Riverside recorder's office and are noted on the title for each member’s unit.  They are a legal document.  Each unit and member in the HOA is bound by the terms of the HOA’s CC&Rs.  An owner’s (and/or his guests or tenants) failure to abide by the CC&R's provisions may result in a monetary fine and/or suspension of privileges to use the certain common areas or Resort amenities.  The CC&Rs may be viewed online within the Owner's Section page of this site.

 

 

What are the Bylaws?

 

The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define certain duties and procedures regarding the Association’s governance, the duties and powers of its directors, duties and powers of its officers, rights of its members, voting rights, meeting guidelines, as well as other specific items that are necessary to operate the Association. The Bylaws for the association may be viewed online within the Owner's Section page of this site.

 

 

What is the Board of Directors?

 

The Homeowner's Association again is a corporation and therefore a governing body that is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association governing documents found within the Owner's Section page of this site.

 

 

Are there any other rules?

Most associations have developed Rules and Regulations through powers granted in the CC&R's and adopted by the Board of Directors.  These are more specific rules than those found in the CC&Rs.  Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets and pool use hours, etc.  Violations of these rules may result in monetary fines and/or suspension of HOA privileges.   

In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. For more information about this topic visit the Owner's Section page of this site.

 

 

If I am having a problem with a neighbor for a violation of the Policies and Guidelines, what can I do?

 

If residents cannot resolve a situation between themselves, then turn to your Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may complete a Covenant Violation form online. The Violation form may be found within the HOMEOWNERS ASSOCIATION section on this site, using the link for FORMS. If the situation is deemed in violation of the Policies and Guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.

 

 

Are Board Meetings open to all owners? If so, where and when are they held?

 

Yes. Notice of the time and place of any regular board meeting will be announced via e-mail, and/or posted online on the Calendar page.

 

 

What is my assessment?

 

The assessment is the periodic amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. Your assessments are due on the first of the month.

 

 

Mission Statement:

 

Our Mission Is To Promote and Protect the Quiet Enjoyment of Our Owners and Guests by Enhancing and Maintaining the Natural Beauty and Amenities of Our Resort.

We are located at 45525 Hwy 79 S in Aguanga, California. We are only 15 miles from the Temecula wine country and the Pechanga Indian Resort. Rancho California is the perfect place for a weekend getaway or vacation retreat. One of the premiere RV Resorts in the nation.  Interested individuals can contact a real estate agent to see what is available for rent or purchase within the Resort.  The HOA does not sell units but does have a website wherein members post their units for rent and/or sale.   

We offer the following amenities  (some of the amenities are free and some come at a minimal charge--see HOA office for details):

  •     592 sites

  •     Landscaped sites with cement pads and picnic tables

  •     Full 50 amp hookups, including cable TV

  •     DSL high speed internet capability at your lot from a private vendor

  •     Complimentary wireless internet in the clubhouses

  •     On-site restaurant and store

  •     Private fenced playground for your dog

  •     Five swimming pools, four with modern bathhouses

  •     Multiple laundry facilities

  •     Two lighted tennis courts and six pickleball courts

  •     14 holes of golf 

  •     Trails for hiking, biking and horseback riding

  •     Two clubhouses open daily

  •     On site lending Library

  •     Exercise facility

  •     Propane delivery to your RV from an outside vendor 

  •     Several lakes, including fishing in one  

  •     24-hour security and dedicated on-site staff

Many owners have improved their lots with outdoor entertainment centers, outdoor kitchens, and custom landscaping. Spend an afternoon walking around the Resort to admire some truly beautiful lot improvements.

So come join us for a weekend, a week, or as an owner. The Resort is considered an Extended Occupancy resort by the County of Riverside.  All lots are required to be vacant 90 days in any given calendar year.  See what luxury RV living is all about.  And don't forget the kids and grandkids, as this is truly a family retreat.

How is the amount of my assessment determined?

The Resort’s yearly budget is based upon specific guidelines for utilities, landscaping, administration, etc.  The reserve fund is monies set aside for future expenses, due to the life expectancy of certain items: lighting, street resurfacing, golf course expenditures, amenities expenditures, etc. The amount budgeted for the reserve fund and the yearly operating budget is then divided by the number of units built. Subsequent budgets and assessments are adjusted periodically to meet anticipated expenses.

Will my assessment go up?

Assessments are based on the HOA’s needs and operation costs.  As such, your assessment could increase at some point. The law allows for annual increases, but not without certain limitations, as your assessment cannot increase by more than 20% without the vote of the membership. The Board of Directors may approve an increased budget, increasing your assessment up to this percentage in order to cover increased costs of operating and maintaining the common area and sufficient reserve funds. Generally, an assessment increase occurs in January.

What happens if I don't pay my assessment?

The maintenance expenses incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a 10% late charge as assessments are due on the first of the month. In addition, the CC&R's allows the Association to charge late charges and interest and to proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments. Sanctions may also be imposed.